Water you cannot stop? Shut it off at the main and call 832-334-2836. If you cannot find the shutoff or it will not close all the way, call anyway and we will walk you through it on the phone, including shutting off at the meter.
Smell gas? Leave the building. Do not switch anything on or off, including light switches. Call CenterPoint or 911 from outside first. We come in once the situation is safe.
MVP Plumbing answers 24 hours for emergency plumbing across Baytown, Mont Belvieu and the surrounding area. Licensed master plumber, MPL 38224, in business since 2018.
What we treat as an emergency
- A burst or leaking line you cannot stop. Especially inside a wall, a ceiling or under a slab.
- Sewage backing up into the building. This is a health issue, not just an inconvenience.
- No water at all.
- A leaking water heater that is running into a space it should not be.
- No hot water where there is a real reason it cannot wait — a business, a care facility, a household that needs it.
- A gas leak, after CenterPoint or the fire department have made the situation safe.
- A commercial kitchen line backed up at a time that closes the kitchen.
What to do before we get there
Shut the water off
The main shutoff is usually where the water line enters the house, or at the meter near the street. Turning it off is the single most useful thing you can do while you wait, because everything after that point is damage that has already happened rather than damage still accumulating.
If the shutoff will not close all the way, that is common and we can talk you through going to the meter instead. On a job in Beach City the customer's main shutoff would not close fully — it was still passing water — and he had been leaving a leak alone because of it. Most people find out their shutoff does not work at the exact moment they need it to.
For a water heater
Shut off the water supply to the heater, and shut off the gas or the breaker to it as well. Then call. See water heater repair and replacement.
For a sewage backup
Stop running water anywhere in the building — every fixture you use adds to what is coming back. Keep people away from the affected area. Then call.
For gas
Leave. Do not switch anything on or off. Call CenterPoint or 911 from outside. A plumber is the step after the situation is safe, not before. See gas line services.
We will tell you if it can wait
We would rather do your job at nine in the morning and have you call us again next year.
This matters, so it gets its own heading.
Some things genuinely can wait until normal hours, and waiting costs you nothing but saves you money. If your problem is contained — a drip into a bucket, a fixture you can isolate, a drain in a bathroom you can stop using overnight — we will tell you that on the phone rather than sending someone out at a premium.
We would rather do your job at nine in the morning and have you call us again next year than take an unnecessary night call.
What we can actually deal with at 2am
Being honest about this is more useful than pretending everything is solvable overnight.
Things we generally resolve on the night: stopping a leak, isolating or repairing a burst line, clearing a stoppage including a main line, replacing a failed valve or connector, getting water back on, and making a situation safe and contained.
Things that get stabilised on the night and finished later: a water heater replacement when the specific unit has to come from a supplier in the morning, a sewer line that turns out to be broken under the slab, and anything that needs a city permit — gas work in particular, where the sequence runs through the city and cannot be compressed.
What you get on the night in those cases is the leak stopped, the situation contained, and a clear plan for the next day. That is worth calling for.
Emergencies we see most around here
Freeze damage. After Uri, everyone in this area knows what an uninsulated line does in a freeze. Every above-ground water line repair we do goes back with a working shutoff valve and insulation, because those are the two things that cause the next emergency.
Water heaters failing in attics. Common here, and usually announced by water coming out of the pan drain on the outside of the house. That drain is doing its job — it is telling you before it comes through your ceiling.
Main line backups. When more than one fixture is affected at once, it is the main rather than the fixture. See drain cleaning.
Commercial kitchen grease lines. Almost always at the worst possible time. It is also the one most easily avoided — scheduled jetting costs a fraction of a weekend emergency call and a closed kitchen.
Commercial emergency service
We cover restaurants, care facilities, schools, churches and property managers across the Houston area. We have looked after some of these buildings for years, which means when they call at a bad hour we already know the building. See commercial plumbing.
Emergency plumbing in Baytown and across our area
If you need an emergency plumber in Baytown at two in the morning, you are calling the same number you would call at two in the afternoon, and a licensed master plumber answers it. There is no call centre in between and no queue.
We answer 24 hours in Baytown, Mont Belvieu, Anahuac and across the rest of our service area.



Common questions
Do you really answer at night?
Yes. We answer 24 hours. How fast we can get there depends on where you are and what we are already on, and we will tell you honestly when we can be there rather than guessing to keep you on the line.
What should I do before you arrive?
For a burst line or a leak you cannot stop, shut the water off. If you cannot find the shutoff or it will not close, call and we will walk you through it, including shutting off at the meter. For a water heater, shut off the water to it and the gas or breaker as well.
What counts as an emergency?
Water you cannot stop, sewage coming back into the building, no water at all, a gas smell after the utility has made the situation safe, and no hot water when there is a reason it cannot wait. If you are not sure, call and describe it and we will tell you honestly whether it needs someone tonight.
I smell gas. Do I call you?
Not first. Leave the building, do not switch anything on or off, and call CenterPoint or 911 from outside. Once the leak is confirmed and the situation is safe, that is when we come in to find and repair it.
Will you tell me if it can wait until morning?
Yes, and we do. Some things genuinely can. If your problem is contained and waiting until normal hours costs you nothing but saves you money, we will say so on the phone.
Do you cover commercial emergencies?
Yes. Restaurants, care facilities, schools, churches and property managers across the Houston area. A backed-up commercial kitchen line at the wrong hour is one of the calls we take most often.
Last updated · written by a licensed master plumber, MPL 38224