A large share of our work happens in Mont Belvieu. It is ten minutes from home, we are here most weeks, and the housing stock is newer than Baytown's — which changes what goes wrong and what we bring.
Licensed master plumber, MPL 38224. Call 832-334-2836, 24 hours.
Attic water heaters, and the pan drain that saves your ceiling
More of our Mont Belvieu water heater work is in attics than anywhere else we go. That single fact drives most of what follows.
Job notes · Mont Belvieu — two heaters, one attic
The customer noticed water coming out of the emergency drain line on the outside of the house. They went up into the attic and found one of their two heaters leaking. Both were original to the house, which was about ten years old.
They chose to replace both rather than one, since both were the same age and both were in the same attic space. Two State ProLine heaters, six-year warranties.
Two things worth pulling out of that.
The pan drain did its job. It told them there was a problem before it came through a ceiling. If you see water coming from a small pipe on the outside of your house here, that is very often what it is, and it is worth acting on the same day.
Doing both was arithmetic, not upselling. Two heaters the same age, in the same attic, sharing the same water. When one fails the second is not far behind. One visit means one attic access and one labor charge instead of paying for the setup twice inside a year or two. If your two heaters are different ages, or one is in a garage, that logic does not apply and we will say so.
Job notes · Mont Belvieu — same-day replacement
The customer found their heater leaking and had no hot water. It was evening, so they called first thing the next day. We came out, looked at it, gave them a bid, and did the job the same day.
State ProLine 40-gallon short, natural gas, attic install. New drip pan, flex connector, T&P run.
Around here a heater lasts about ten to twelve years, and box-store brands tend to go sooner. See water heater repair and replacement.
Tankless, including brands we did not install
Job notes · Mont Belvieu — Rinnai warranty repair
The customer had hot water and then suddenly did not. The fault turned out to be the thermal fuse.
Rinnai handles warranty work through their own service department, so we got on a video call with their technician, went through the unit with them, and they made the call on what was wrong and shipped the part. We fitted it. Parts took two days, so the customer was without hot water for three days.
We sell and install State, Navien and Noritz, where parts are usually available in the Houston area within a day. We will service other brands and tell you the real timeline up front. See tankless water heaters.
Water lines and freeze protection
Job notes · Mont Belvieu — copper main at the house entry
The customer noticed the ground was wet. It had been leaking slowly for a while and they were not in a rush, because they had no working shutoff to stop it with. We shut it off at the street when we arrived so we could dig it up dry.
The above-ground copper section at the house entry had broken off completely. We showed them the photo of what we found and they told us to go ahead — repair the line, fit a new shutoff valve, and insulate it.
Every above-ground water line repair we do goes back with a working shutoff valve and insulation. Those two things are what cause the next emergency, and after Uri everyone around here knows what an uninsulated line does in a freeze.
Worth checking your own main shutoff before you need it. Most people find out it does not close properly at the exact moment they need it to.
City water, permits and inspections
Job notes · Mont Belvieu — water meter relocation
A contractor was pouring a new driveway and the water meter sat where the driveway was going. The city required it to be moved by a licensed plumber with an inspection. We relocated it about fourteen feet — ten feet back and four feet over — and the city came out and passed it. Mont Belvieu City Water, not a MUD.
The driveway was poured on schedule.
If you are a contractor working here and hit something that needs a licensed plumber and a city inspection, see master plumber for contractors.
Fixtures and toilets
A run of smaller Mont Belvieu jobs worth mentioning because the reasoning matters more than the parts. A dripping Moen faucet where the customer had a remodel coming in a year or two — we repaired it under the lifetime cartridge warranty so they paid only for our time. A rocking toilet with a broken plastic flange, replaced with stainless anchored into the slab, because going back with plastic just resets the clock. A leaking flapper where the customer chose a full tank rebuild, new gasket and brass bolts, since every part in that tank was the same age as the flapper.
Everything we do here
Water heaters · tankless · drains · jetting · camera · sewer lines · repipes · water treatment · gas · 24-hour emergency.
Common questions
Why do so many water heaters here sit in the attic?
It is common in the newer subdivisions, and it changes what matters. An attic heater announces a leak through the pan drain on the outside of the house rather than through your ceiling - assuming the pan and its drain line are intact, which is exactly what we check.
Water is coming out of a pipe on the outside of my house. What is that?
Most likely the water heater's emergency pan drain, doing exactly what it is there for. It is telling you the heater is leaking before the water finds your ceiling. Worth acting on quickly.
One of my two water heaters failed. Should I do both?
If they are the same age and in the same space, usually yes, and it is arithmetic rather than upselling. A customer here had two heaters in one attic, both original to a ten-year-old house. Doing both in one visit meant one attic access and one labor charge instead of paying for the setup twice within a year or two.
Can you replace a water heater the same day?
Often. A customer here found theirs leaking in the evening and called first thing the next morning. We came out, looked at it, gave them a bid and installed it that day.
Do you handle work that needs a city inspection here?
Yes. We relocated a water meter for a driveway contractor in Mont Belvieu - the city required it be moved by a licensed plumber with an inspection. We did it, the city passed it, and the driveway was poured on schedule. Mont Belvieu City Water, not a MUD.
Do you work on tankless units here?
Yes, including brands we did not install. We handled a Rinnai warranty repair here - got on the video call with the manufacturer's technician, got the part approved and shipped, and fitted it.
Last updated · written by a licensed master plumber, MPL 38224