Privacy Policy

Last updated: September 3, 2026

MVP Plumbing LLC (“we,” “us,” “our”) operates mvpplumbingllc.com. This policy explains what information we collect, why we collect it, and what we do with it.

Information we collect

We collect information you give us directly, including:

• Your name
• Your phone number
• Your email address
• Your service address
• Details about the plumbing work you need

We collect this when you call us, fill out a form on our website, use the chat widget on our website, or request service in person.

We also collect basic website analytics, such as pages visited and general location, through standard web tools.

How we use your information

We use your information to:

• Schedule and perform plumbing service
• Send you estimates, invoices, and appointment confirmations
• Contact you about your service request
• Request a review after work is completed
• Send occasional service reminders, maintenance notices, and promotions if you have opted in

Text messaging (SMS)

You are welcome to text us on 832-334-2836. Messages you send us are used to answer you and to carry out the work you are asking about, and nothing else — texting us does not sign you up for anything.

If you provide your phone number and opt in, we may send you text messages about your service, including appointment confirmations, technician arrival notices, estimates, invoices, review requests, and occasional promotions or special offers.

Consent to receive text messages is not a condition of purchasing any goods or services from us.

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message from us. You can reply HELP for assistance, or contact us using the details at the bottom of this page.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and messaging delivery providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent.

How we share your information

We do not sell your personal information. We do not share your information with third parties for their own marketing purposes.

We share information only with service providers who help us run the business, such as our scheduling and invoicing software, our messaging and phone provider, our payment processor, and our financing partner when you apply for financing. These providers may only use your information to provide services to us.

We may also disclose information if required by law.

Data retention

We keep customer and service records as long as needed to service your account, honor warranties, and meet legal and tax obligations.

Cookies

Our website uses cookies for basic functionality and analytics. You can disable cookies in your browser settings, though some parts of the site may not work as expected.

Your choices

You may ask us to correct or delete your personal information, or stop contacting you, by using the contact details below. To stop text messages, reply STOP.

Children

Our services are not directed at children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The date at the top reflects the most recent version.

Contact us

MVP Plumbing LLC
Baytown, TX 77523
Phone: (832) 334-2836
Email: admin@mvpplumbingllc.com